Many car manufacturers include roadside assistance for peace of mind during the first years of ownership. Toyota is one of these companies — it offers 24-hour roadside assistance for 2 years/unlimited miles on new cars. Roadside assistance is included as part of the ToyotaCare plan as well, which covers maintenance for the first 2 years/24,000 miles.
After that, you may still have roadside assistance from Toyota depending on how you bought your car or other protection products. We at the Guides Auto Team will show you what Toyota roadside assistance covers and provide some of the best roadside assistance plan alternatives if your free coverage has expired.
- Toyota roadside assistance is free for 2 years/unlimited miles on all new vehicles.
- Toyota also provides roadside assistance for certified pre-owned vehicles, maintenance plans and extended warranties.
- You can get roadside assistance through a SafetyConnect® subscription in newer model vehicles as well.
Toyota Free Roadside Assistance
All new Toyota vehicles come with free roadside assistance for 2 years/unlimited miles. So, if you’re a high-mileage driver, you don’t have to worry about roadside assistance expiring before the first two years are up. This differs slightly from the ToyotaCare no-cost maintenance plan, which expires after 2 years/24,000 miles, whichever comes first. The free ToyotaCare plan covers all scheduled maintenance services during this time.
What Does Toyota Roadside Assistance Cover?
Toyota’s 24-hour roadside assistance covers jump-starts, lockout assistance, towing, winching, spare tire installation and fuel delivery.
How To Use Toyota Roadside Assistance
You can call 1-800-444-4195 anytime to reach Toyota roadside assistance in the United States and Canada. You can also use the Toyota app or your car’s display screen if you have connected services.
Other Ways To Get Toyota Roadside Assistance
Here are a few other ways to get roadside assistance from Toyota.
Toyota Certified Pre-Owned Vehicles
Certified pre-owned Toyotas come with 7 years/100,000 miles of roadside assistance. That’s a generous length of roadside assistance compared to certified pre-owned programs from other manufacturers.
Toyota SafetyConnect is a subscription for safety features based on Toyota’s multimedia system that came out in 2010. SafetyConnect includes enhanced roadside assistance. All you need to do is click a button on your display screen to request assistance and send your car’s GPS coordinates directly to Toyota’s service center. The roadside coverage provided under SafetyConnect is the same.
Besides roadside assistance, SafetyConnect includes an emergency assistance button, automatic collision detection and a stolen vehicle locator. The subscription is $8 per month or $80 per year. This is about the same cost as one of AAA’s membership plans, but it includes more features than just roadside assistance.
Free SafetyConnect on Select 2023 Vehicles
Toyota is offering free SafetyConnect trials of up to 10 years on select 2023 models. That means you may be able to get free roadside assistance for 10 years depending on the car you buy in 2023. Models with free SafetyConnect services include:
- Corolla Hatchback
- Corolla Cross
- GR Corolla
Toyota Service Care
Toyota Service Care is a prepaid maintenance program that lasts for 2 years/unlimited miles. It comes with roadside assistance for the duration of the plan.
Coverage starts the day you purchase the service, and you can renew the plan as long as your car is eligible. It covers engine oil changes and filter changes, tire rotations, multipoint inspections and fluid adjustments.
ToyotaCare Plus Service Drive
This is another prepaid maintenance plan. The difference between it and Toyota Service Care is that this plan lasts up to 4 years/45,000 miles from the date of first use. ToyotaCare Plus Service Drive comes with roadside assistance for the plan duration.
Toyota Vehicle Service Agreements
Toyota’s vehicle service plans (also called extended warranties) come with roadside assistance as well. There are three levels to the Toyota extended warranty: Platinum, Gold and Powertrain. The plans cover different levels of mechanical and electrical repairs. Coverage ranges from 3 years/50,000 miles to 10 years/125,000 miles depending on the plan and vehicle. Roadside assistance lasts for the duration of the contract.
Toyota Roadside Assistance Alternatives
Toyota offers several ways to get roadside assistance, from providing it for free on new cars and certified pre-owned cars to including it with different protection products. But if your service has expired, you may want to consider shopping from insurance companies or auto clubs like AAA. Roadside assistance costs are usually lower with insurance companies than from auto clubs.
In our review of the best car insurance companies, we gave State Farm our Editor’s Choice award for its low average rates and wide variety of discounts. State Farm offers roadside assistance for a low annual fee. It covers towing, fuel delivery, battery jump-starts, spare tire installation, one hour of locksmith services and one hour of mechanical labor for electrical problems and minor mechanical issues.
Geico is a solid option for car insurance and offers roadside assistance as an add-on. It costs as little as $14 per year according to the company. Geico roadside assistance covers:
- Towing to the nearest qualified repair facility
- Spare tire installation
- Battery jump-start
- Lockout service up to $100
- Winching immediately next to a roadway
- Fuel delivery
Our cost analysis shows Geico offers car insurance rates about 24% cheaper than the national average.
AAA is the most recognized roadside assistance company in the U.S. and is a good option if you want to get coverage without changing your car insurance. AAA offers three roadside plans: Basic (or Classic), Plus and Premier. Pricing can vary depending on the AAA club in your region.
All plans cover towing, flat tire changes, battery jump-starts, fuel delivery and lockout assistance. Here are the main differences between the plans:
- Basic: Towing to the responding truck’s station, a AAA-owned facility within 10 miles or a facility of your choice within 3 miles
- Plus: Towing up to 100 miles and free fuel delivery
- Premier: One tow up to 200 miles, free fuel delivery, car rental reimbursement and home lockout service
Conclusion: Toyota Roadside Assistance
Toyota provides multiple ways to get roadside assistance. You get it for free with new and certified pre-owned vehicles for a period of time or you can buy an extended warranty or maintenance plan to get it. If you’re not considering one of those options, we recommend comparing insurance companies for cheap roadside assistance add-ons.
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best roadside assistance providers. We collected data on several companies to grade them on five key ranking factors. The end result was an overall rating for each provider, with the companies that scored the most points topping the list.
Here are the factors our ratings take into account:
- Industry standing: Our research team considers years of experience and Better Business Bureau (BBB) ratings when giving this score.
- Availability: Roadside assistance companies with fewer membership exclusions that offer coverage nationwide are more likely to meet consumer needs.
- Coverage: This score is based on the number of services covered under a provider’s roadside assistance plan as well as the limits for each.
- Cost: Providers that offer affordable plan costs and discount opportunities receive the highest ratings. We also consider whether companies offer stand-alone plans or coverage add-ons.
- Customer experience: We take a thorough look at customer reviews on the BBB and Trustpilot to learn about each provider’s customer experience.